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Frequently Asked Questions
Explore answers to common questions — or reach out if you’re still unsure and want real assistance.
Baobao specializes in baby and kids’ products including clothing, skincare, feeding essentials, toys, accessories, and more. We offer a wide range of high-quality items for children of all ages.
Currently, Baobao operates exclusively online. You can browse and purchase all products through our website or social media platforms. We offer convenient delivery options to ensure you receive your orders right at your doorstep.
Baobao offers products for a wide range of age groups, from newborns to toddlers and young children. Our collections are designed to cater to the needs of children at various developmental stages, ensuring safety and comfort.
Yes, Baobao offers nationwide delivery to ensure that all customers can receive their orders, no matter where they are located.
Delivery times may vary based on your location and the shipping method selected at checkout. Typically, orders are processed within 1-2 business days and delivered within 3-7 business days.
Yes, a standard delivery charge applies to all orders. However, we often run promotions for free shipping on orders over a certain amount.
You can place orders directly through our website or by messaging us on Facebook or WhatsApp. Simply browse our collections, add items to your cart, and proceed to checkout. If you need assistance, our customer support team is available to help.
We accept Cash on Delivery (COD) and Mobile Payment (e.g., bKash, Nagad).
Yes, we accept returns or exchanges within 3 days of delivery for unused, unopened items. Please check our return policy for details.
Absolutely! We source genuine, high-quality products mainly from China, Indonesia, and Thailand, prioritizing safety and comfort.
Yes! We regularly offer seasonal discounts and exclusive promotions—follow us on Facebook to stay updated.
You can reach us via Facebook Messenger, WhatsApp, or call us directly. We’re happy to help!