Terms and Condition

Terms & Conditions

Welcome to Baobao — your trusted destination for carefully selected baby and kids’ essentials. By using our website (baobao.com.bd), browsing our products, or making a purchase, you agree to comply with the following terms and conditions. Please read them carefully before continuing to use our services.

Acceptance of Terms

This website is built to help parents and caregivers shop easily and confidently for children's products. By browsing or shopping with us, you confirm that:

• You are at least 18 years old, or using the site under parental or guardian supervision.
• You understand and accept the rights, obligations, and conditions set forth here.
• Baobao reserves the right to update or modify these terms at any time without prior notice.

Products & Descriptions

• We strive to provide accurate product images, descriptions, and specifications.
• Product colors may slightly vary due to screen settings or photography.
• All products are subject to availability, and we reserve the right to modify, discontinue, or limit stock without notice.

Pricing & Payments

• All prices are listed in Bangladeshi Taka (BDT) and are inclusive of applicable taxes unless stated otherwise.
• Prices may change without prior notice.
• We accept multiple payment methods including:
  • Credit/Debit Cards
  • Mobile Banking
  • Cash on Delivery

Shipping & Delivery

• Delivery times range from 2 to 5 working days depending on your location and courier availability.
• Delays may occur due to public holidays, weather conditions, or unforeseen courier issues.
• Customers are advised to check and inspect the product upon delivery. Any issue must be reported within 24 hours.

User Account Responsibilities

• When placing an order on baobao.com.bd, if you provide an email address during checkout, an account will be automatically created using that email for order tracking and future convenience.
• You are responsible for ensuring the email address entered is your own and is accurate.
• All activity performed under this email/account is considered your responsibility.
• You must keep your login credentials confidential and secure if you later set a password or log in.
• Any misuse, unauthorized use of someone else's email, or fraudulent activity may result in the suspension of the account and may lead to legal action.
• If you believe your account has been accessed without permission, please contact our support team immediately.

Limitation of Liability

Baobao is not liable for:

• Minor color or design variations between the product and its photo.
• Delays caused by third-party courier services.
• Any indirect or consequential losses related to the use of our products or services.

Governing Law

These terms are governed by the laws of the People's Republic of Bangladesh. Any disputes will be handled in accordance with the legal system of Bangladesh.

Contact Us

If you have any questions or concerns about these terms, please contact us at:

• Email: support@baobao.com
• Phone: +880 123 456 7890

Thank you for choosing Baobao.